Terms of service

Welcome to Thryvl! By accessing or using our website you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. General Terms
1.1. These Terms govern your use of our website and services, including purchases and SMS marketing consent.
1.2. By using our services, you confirm that you are at least 18 years old or have parental consent.
1.3. We may update these Terms at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance.

2. Products & Orders
2.1. All products are subject to availability and price adjustments.
2.2. We strive for accuracy but do not guarantee that product descriptions, images, or pricing are error-free.
2.3. If we cancel an order due to a pricing error, suspected fraud, or legal restrictions, we will notify you and provide a refund where applicable.

3. Returns & Refunds
3.1. Under the Australian Consumer Law (ACL), you are entitled to a refund, repair, or replacement if a product is faulty, unsafe, or significantly different from its description.
3.2. Change-of-mind returns are not accepted unless otherwise stated.
3.3. To request a return, contact us at enquiries@thryvl.com.au with proof of purchase.

4. SMS Consent & Communications
4.1. By providing your mobile number, you consent to receive SMS messages regarding promotions, updates, and transactional information.
4.2. You can opt out at any time by replying “STOP” or contacting us.
4.3. We comply with the Spam Act 2003 (Cth) and will not send unsolicited messages. For details on how we collect and store data, see our Privacy Policy.

5. Liability & Disclaimers
5.1. To the extent permitted by law, we exclude liability for indirect, incidental, or consequential damages arising from your use of our products or website.
5.2. Nothing in these Terms limits your rights under the Australian Consumer Law, including guarantees that cannot be excluded.

6. Governing Law
6.1. These Terms are governed by the laws of Australia. Disputes shall be resolved in Australian courts.